Privacy Policy

1. Data controller

Opemali ("we"), based in Bogotá, Colombia, is responsible for the processing of personal data collected through this website. You can reach us at info@opemali.com or at +57 311 573 6600.

2. Data we collect

Through our contact form we collect:

• Full name
• Email address
• Phone number
• Message or project description

We also use analytics, advertising, and measurement tools (Google Tag Manager and Google Ads) that may collect browsing data such as pages visited, device type, site interactions, and advertising identifiers used to measure campaigns and build remarketing audiences. We also use Microsoft Clarity to understand how the site is used through heatmaps and anonymous session recordings; form fields are masked and the information you type into them is not recorded.

3. Purpose of processing

We use your data solely to:

• Respond to your contact and consulting requests
• Prepare proposals and communicate with you about our services
• Improve website performance and content through aggregated analytics
• Measure the effectiveness of our advertising campaigns (Google Ads), including remarketing
• Comply with applicable legal obligations

4. Legal basis

Processing is based on your explicit consent, given when you accept this policy in the contact form, in accordance with Colombian Law 1581 of 2012 and Decree 1377 of 2013.

5. Data retention

We keep personal data only for as long as needed to handle your request and a reasonable commercial follow-up period, or for the duration of a service relationship. Afterwards it is securely deleted.

6. Sharing with third parties

We do not sell or rent your personal data. We may share it with providers that support the operation of the site (for example, email, hosting, and analytics services such as Google), always under confidentiality and data protection commitments. If you contact us via WhatsApp, your communication is also subject to Meta's privacy policy.

7. Your rights

As a data subject you may exercise your rights to know, update, rectify, and delete your data, revoke consent, and file complaints with the data protection authority. To exercise them, write to info@opemali.com.

8. Cookies

This site uses cookies and similar technologies through Google Tag Manager and Google Ads for analytics, measurement, and advertising purposes (including remarketing). You can configure your browser to reject cookies or opt out of personalized advertising in your Google Ads settings; some site features may be affected.

9. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with its update date.